Website: www.aghatellelondon.com  
Email: support.aghatellelondon@gmail.com  
Last updated: 30 July 2026

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4. Shipping Policy

We aim to dispatch and deliver every order as smoothly as possible.

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Processing time

Orders are normally processed within 3 business days after payment has been authorised. Orders placed on weekends or public holidays are processed on the next business day. During busy periods, processing may take longer; we will update you if there is a significant delay.

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Delivery destinations and times

We currently deliver to United Kingdom. Estimated delivery times and available options are shown at checkout. Delivery estimates are not guaranteed and may be affected by courier delays, weather, customs, strikes or other circumstances beyond our control.

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Delivery charges

Delivery charges are calculated and clearly displayed at checkout before payment. Any offer of free delivery will show the applicable conditions on the website.

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Tracking and delivery issues

Where tracking is available, it will be provided in your dispatch email. Please ensure your delivery address is accurate. If you believe an order is lost, damaged or has not arrived within the expected timeframe, contact support.aghatellelondon@gmail.com with your order number and we will assist.

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Customs and international orders

For deliveries outside the UK, import duties, taxes and customs charges may apply. Unless stated otherwise at checkout, these charges are the customer’s responsibility.