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Store Policies

Website: www.aghatellelondon.com  
Email: support.aghatellelondon@gmail.com  
Last updated: 30 July 2026

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1. Terms & Conditions

Welcome to AGHATELLE LONDON. These Terms & Conditions govern your use of www.aghatellelondon.com and the purchase of products from us. By placing an order, you confirm that you accept these terms.

About us

AGHATELLE LONDON is operated by AGHATELLE LONDON trading as AGHATELLE LONDON. You can contact us at support.aghatellelondon@gmail.com.

Products and pricing

We aim to describe and display our products accurately. Colours may vary slightly depending on your screen or device. Prices are shown in pounds sterling (£) and include VAT where applicable. Delivery charges, if any, are shown at checkout before you submit your order.

We may change prices, product availability and product information at any time. A pricing or listing error does not oblige us to supply an item at the incorrect price; if an error affects your order, we will contact you before processing it.

Orders and contract formation

Submitting an order is an offer to purchase. Your order is accepted only when we send an email confirming that it has been dispatched, unless we expressly state otherwise. We may decline or cancel an order before dispatch where, for example, an item is unavailable, payment cannot be authorised, there is a pricing error, or we reasonably suspect fraud.

Payment

Payment must be authorised before dispatch. We use secure third-party payment providers and do not store full card details. By placing an order, you confirm that you are authorised to use the selected payment method.

Delivery

Delivery information is set out in our Shipping Policy. Any delivery date is an estimate unless we have expressly agreed otherwise. We are not responsible for delays outside our reasonable control, but we will keep you informed where possible.

Your consumer rights

Nothing in these terms affects your statutory rights. If you are a consumer in the UK, you may have the right to cancel most online purchases within 14 days of delivery. Separate rights apply where goods are faulty, not as described or not fit for purpose. Please see our Returns & Refunds Policy.

Liability

We are responsible for foreseeable loss or damage caused by us. We do not exclude or limit liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

Intellectual property

All content on this website, including our branding, photographs, text, graphics and design, belongs to AGHATELLE LONDON or its licensors. You may not use it without prior written permission, except for personal, non-commercial use of the website.

Governing law

These terms are governed by the laws of England and Wales. If you are a consumer, you may also benefit from mandatory protections in the law of the country where you live. Courts in England and Wales will have non-exclusive jurisdiction.

Changes to these terms

We may update these terms from time to time. The version published on the website when you place your order will apply to that order.
 

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